FAQ's
Yes, we do offer the two front seats as an additional purchase of $50.00 per person, $100.00 per couple. They can only be purchased as a pair and there is a weight restriction of 380lbs combined.
Any light color clothing or clothing with lots of patterns will reflect in the window and you will have silhouettes of that in your photo. So dark would be best!
We accommodate up to 6 passengers. Weight depending.
Yes, we do offer media packages when you return from your flight. And yes, we do offer a cash discount of $60.00 or $74.95 on a credit card.
The West Maui Molokai Special flight is only 45min and the regular tour is 60min. You will see and fly over more areas on the 60min tour than you would on the 45min tour.
We recommend booking your flight 1-2 weeks before your desired date. If you are a large group of people (6+) it is better to book 3-4 weeks in advance.
Due to the fact that helicopters are weight sensitive we are limited on the amount of weight available per person. Our weight restrictions are either per person or per couple. For a single person weighing 240 lbs or more a comfort seat is needed. If a couple’s combined weight is or exceeding 420 lbs a comfort seat needs to be purchased. The cost for the comfort see is the same price as a regular seat.
It is an FAA requirement that any child that has reached their second birthday is occupied in their own seat. The price for children 2+ years old is the same as a regular seat. If your child is under 2 years old they are considered to be a lap child and are allowed to go at no additional charge.
Weather decisions occur the day of the flight due to the unpredictable weather patterns in a tropical climate. On any given day we will fly in rainy and cloudy conditions due to the fact that we fly into rainforest areas that have over 400 inches of rain per year. Cloud coverage is usually our deciding factor when it comes to canceling a tour since the clouds are our ceiling.
If the tour is canceled for this reason, you will be offered the opportunity to reschedule or cancel for a refund.
Cancellation policy: No refunds or rescheduling within 48hrs of flight time. For groups 12 or more 7 days notice is required.
Door’s Off Tour
Absolutely not! The only camera device allowed on our “Door’s Off” flight is a CELL PHONE. Air Maui will provide lanyards upon check-in.
Yes, 10yrs and older. Travelers who sit on the edge seating MUST be 16yrs and older.
Yes, as long as your footwear is secured to your foot either around your ankle or to your heel. Sneakers/close toes shoes would be preferable and more comfortable.